Effective Date: 8/13/2024

Synapse Creations Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational technology software and services (the "Services"). By using our Services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information ("PII") that you voluntarily provide to us when you create an account, use our Services, or contact us. This information may include, but is not limited to:
Name
Email address
Phone number
Payment information (if applicable)
Students Names and DOB
Any other information you choose to provide
1.2 Non-Personal Information
We may collect non-personal information that cannot be used to identify you. This may include, but is not limited to:
Usage data (e.g., how you interact with the Services)
Device information (e.g., IP address, browser type, operating system)
Aggregated data from multiple users
1.3 Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your experience with the Services. Cookies are small data files stored on your device that help us understand how you interact with our Services.

2. How We Use Your Information
2.1 Provide and Improve Services
We use the information we collect to:
Provide, operate, and maintain our Services
Improve, personalize, and expand our Services
Analyze how you use our Services
Develop new products, services, features, and functionality
2.2 Communication
We may use your personal information to communicate with you, including sending you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications at any time.
2.3 Payment Processing (if applicable)
We may use your payment information to process transactions related to our Services. We use third-party payment processors who adhere to industry standards for security and compliance.
2.4 Aggregate Data
We may use aggregated, non-identifiable data for research, analytics, marketing, and product development purposes. Aggregate data is anonymized and does not include PII.

 

3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
3.4 Aggregate Data
We may share anonymized, aggregate data with third parties for research, analytics, marketing or product development purposes. This data does not include PII and cannot be used to identify you.

 

4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

 

5. Your Rights and Choices
5.1 Access and Correction
You have the right to access and correct your personal information. You can update your account information directly within the Services or by contacting us at support@spellingsafari.com.
5.2 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You can make such a request by contacting us at support@spellingsafari.com.
5.3 Data Deletion
You have the right to request the deletion of your personal information. We will take reasonable steps to delete your data, except where we are required to retain it by law or for legitimate business purposes. You can request data deletion by contacting us at support@spellingsafari.com.
5.4 Opt-Out of Communications
You can opt out of receiving marketing and promotional communications from us by following the unsubscribe link in the emails we send.

 

6. Student's Privacy
We are committed to protecting the privacy of children(Students) who use our Services. Our Services may be used by students under the age of 13 ("Children" or "Child"). We collect, use, and store personal information from Children solely for the purpose of assessing their educational progress and providing a tailored learning experience. Student Data may include information defined as “educational records” by the Family Educational Rights and Privacy Act (“FERPA”) or “covered information” under California’s Student Online Personal Data Protection Act (“SOPIPA”), or other information protected by similar student data privacy laws.

 

7. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy and, if the changes are significant, by providing additional notice through the Services. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the new terms.

9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@spellingsafari.com